Welcome to MaiaPaths. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General
MaiaPaths operates as a retailer providing products available for purchase with Cash on Delivery (COD) as the exclusive payment method. By placing an order with us, you accept and agree to comply with these Terms and Conditions.
2. Orders and Acceptance
All orders placed with MaiaPaths are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information or pricing, or issues with delivery.
3. Payment
Payments for orders are accepted only via Cash on Delivery (COD). Customers must pay the full amount in cash upon receipt of their order. Please ensure you have the exact amount ready at delivery to facilitate a smooth transaction.
4. Shipping and Delivery
We deliver worldwide. Estimated delivery times vary depending on the destination and other factors such as customs clearance and local postal services. We aim to dispatch orders within 3 business days of order confirmation. Delivery may take between 7 to 21 business days depending on location.
5. Returns and Refunds
If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order. Returned items must be unused, in original packaging, and in the same condition as when delivered. To initiate a return, contact us at [email protected] with your order details and reason for the return.
Refunds will be processed in cash only within 5 business days after we receive and inspect the returned items. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
6. Order Cancellation
Orders can be cancelled before dispatch by contacting us at [email protected]. Once an order has been shipped, cancellation is no longer possible and you will need to follow the returns process.
7. Product Information
We strive to ensure product descriptions and images are accurate and up-to-date. However, slight variations may occur due to manufacturing differences or screen displays. We cannot guarantee complete accuracy of product colors or details.
8. Liability
MaiaPaths shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our maximum liability is limited to the purchase price of the product.
9. Privacy
We respect your privacy and handle your personal data in accordance with our Privacy Policy.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].